Terms of Service

1. Agreement to Terms

By accessing and using QwikForms ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

QwikForms is a form submission management platform that allows businesses to collect, manage, and analyze form submissions from their websites without requiring server-side code. Our service includes:

• Form submission collection and processing
• Email notification delivery
• Analytics and reporting dashboard
• API token management
• Multi-website support
• Spam protection features

3. Acceptable Use

3.1 Permitted Uses

You may use QwikForms for legitimate business purposes, including:

• Contact forms for customer inquiries
• Lead generation forms
• Newsletter subscription forms
• Event registration forms
• Feedback and survey forms

3.2 Prohibited Uses

You agree not to use QwikForms for:

• Sending spam or unsolicited emails
• Collecting sensitive personal information without proper consent
• Illegal activities or content that violates applicable laws
• Phishing, fraud, or deceptive practices
• Harassment, abuse, or threatening behavior
• Malware distribution or security exploitation
• Overloading our systems or attempting to disrupt service

4. Account Registration and Security

4.1 Account Creation

To use QwikForms, you must create an account by providing a valid email address. You are responsible for:

• Maintaining the security of your account credentials
• All activities that occur under your account
• Keeping your contact information current and accurate
• Notifying us immediately of any unauthorized use

4.2 API Tokens

API tokens provided by QwikForms are confidential and must be kept secure. You agree to:

• Not share tokens with unauthorized parties
• Implement proper security measures to protect tokens
• Rotate tokens regularly as recommended
• Report compromised tokens immediately

5. Data and Privacy

5.1 Your Data

You retain ownership of all data submitted through your forms. You grant QwikForms permission to:

• Process and store form submissions for service delivery
• Send form data to your verified email addresses
• Generate analytics and reporting based on your data
• Backup and maintain data for service reliability

5.2 Data Compliance

You are responsible for ensuring that your use of QwikForms complies with applicable data protection laws, including:

• Obtaining proper consent for data collection
• Providing appropriate privacy notices
• Implementing necessary data protection measures
• Handling data subject requests appropriately

6. Service Availability and Support

6.1 Service Level

We strive to maintain high service availability but do not guarantee uninterrupted service. We may experience downtime for:

• Scheduled maintenance and updates
• Emergency security patches
• Infrastructure improvements
• Force majeure events

6.2 Support

Support is provided based on your subscription plan:

• Free Plan: Community support and documentation
• Pro Plan: Email support with standard response times
• Business Plan: Priority support with faster response times

7. Billing and Payment

7.1 Subscription Plans

QwikForms offers multiple subscription tiers with different features and limits. Payment terms include:

• Monthly billing cycles
• Automatic renewal unless cancelled
• Pro-rated billing for plan changes
• No refunds for partial periods

7.2 Usage Limits

Each plan includes specific limits on:

• Monthly form submissions
• Number of websites
• Email addresses for notifications
• Data retention periods

7.3 Overage and Suspension

If you exceed plan limits, we may:

• Temporarily pause form processing
• Notify you to upgrade your plan
• Suspend service for non-payment

8. Intellectual Property

8.1 QwikForms IP

All rights, title, and interest in QwikForms, including software, designs, and documentation, remain our exclusive property.

8.2 Your Content

You retain ownership of content submitted through QwikForms and grant us necessary licenses to provide our service.

9. Limitation of Liability

To the maximum extent permitted by law:

• QwikForms is provided "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the service
• We are not responsible for third-party integrations or external services

10. Indemnification

You agree to indemnify and hold QwikForms harmless from claims arising from:

• Your use of the service
• Violation of these terms
• Infringement of third-party rights
• Your content or data

11. Termination

11.1 Termination by You

You may terminate your account at any time by:

• Cancelling your subscription in the dashboard
• Contacting our support team
• Following account deletion procedures

11.2 Termination by Us

We may terminate or suspend your account for:

• Violation of these terms
• Non-payment of fees
• Abuse of the service
• Legal compliance requirements

11.3 Effect of Termination

Upon termination:

• Your access to the service will be immediately suspended
• Form processing will stop
• Data may be deleted after a reasonable grace period
• Outstanding fees remain due

12. Changes to Terms

We may update these terms from time to time. When we make material changes:

• We will notify you via email
• Changes will be posted on our website
• Continued use constitutes acceptance
• You may terminate if you disagree with changes

13. Governing Law

These terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles. Any disputes will be resolved through binding arbitration.

14. Severability

If any provision of these terms is found to be unenforceable, the remainder will continue in full force and effect.

15. Contact Information

For questions about these Terms of Service, please contact us:

16. Definitions

In these terms:

• "Service" means the QwikForms platform and related services
• "Content" means any data, text, or information submitted through forms
• "Account" means your QwikForms user account
• "API Token" means the cryptographic keys used to authenticate requests
• "Form Submission" means data submitted through forms using our service